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A Tale of Two Cultures

Amazon was portrayed in a recent The New York Times article as a brutal employer that puts innovation and company performance above its people’s well-being. The authors, Jodi Kantor and David Streitfeld, painted a picture of long and late workdays, “unreasonably high” standards, and in some cases, career sabotage.  Two weeks later, Starbucks’s CEO, Howard Schultz, sent a memo to his 190,000 Starbucks employees, requesting they show special concern and sensitivity to their customers.
Though both companies have a clear, customer-centered culture, each is based upon a very different set of values.    Justin Bariso (INC. Magazine) captures key learning’s for every company leader, regardless of company size, industry, etc.


James F. Lynch PhD, MBA – Regional Personnel Services ©2015

About James F. Lynch

Dr. Lynch founded his first recruiting firm, Strategic Access Inc. (SAI), in 1998 with over 17 years of experience within the pharmaceutical industry in business development, new product & market development, strategic alliances, operations & administration. In 2000, Dr. Lynch joined Reliant Pharmaceuticals as a founding member and Executive Director of Business Development, subsequently forming Commercial Operations as Vice President. Dr. Lynch returned to SAI in 2004 to assume the role of President, and in 2014 acquired Regional Personnel.